Thank you for visiting and shopping at Vale Forever. We are dedicated to delivering your orders reliably and efficiently. Please review the terms and conditions of our Shipping Policy below to understand how and when your package will arrive.

Order Processing Times

All orders undergo standard processing and quality checks before leaving our warehouse. Standard processing takes approximately 5 business days from the moment your payment is confirmed. Please note that processing times may extend slightly during major promotional events, holidays, or collection launches.

Shipping & Estimated Delivery Time

Once your order has been prepared and handed over to our carrier partners, delivery timeframes depend on the destination country, local customs procedures, and the selected shipping method.

Our standard delivery expectations include:

  • Order Processing Time: Up to 5 business days.

  • Estimated Transit Time: 12 to 18 business days depending on the destination country and chosen courier service.

  • Total Estimated Delivery: 17 to 23 business days from order placement to doorstep arrival.

  • Delivery Days: Transit schedules exclude regional public holidays and weekends.

Order Tracking

Once your shipment is dispatched, you will receive an automated shipping confirmation email containing your official tracking number and a carrier link. Please allow 48 to 72 hours for tracking details to update on the carrier’s portal.

Customs, Duties, and Taxes

Vale Forever is not responsible for any customs, import fees, or taxes applied to your package upon arrival in your country. All fees imposed during or after shipping (tariffs, duties, customs clearances) are the sole responsibility of the customer.

Damaged or Lost Packages

If you suspect your package has been lost in transit or if your items arrive damaged, please notify us within 7 days of the estimated delivery window at support@valeforevershops.com with your order number so we can investigate with the carrier.